top of page

Update on COVID-19

At The Health Experts Insurance, the well-being of our clients, agents, and communities is important to us. We are closely monitoring updates surrounding COVID-19 from health officials and are actively working to ensure we are able to continue to service your healthcare needs.

Check with your Health Plan.
All of the insurance companies are taking steps to better protect you. Copays have been waived for diagnostic testing related to COVID-19, telemedicine or virtual medicine is available at $0 cost, copays for home delivery of prescriptions have been waived, and much more! To get a complete summary of the changes that your plan has made we encourage you to call your plan's Member Services Department.

We’re here to serve you.
We continue to monitor the COVID-19 situation and are following guidance from public health officials and government agencies. Until further notice our agents have not been meeting with clients face to face. We've transitioned to telephonic and virtual presentations and enrollments. If clients don't have emails, the health plans have launched "signature over the phone" option. As of today, CMS has not changed the enrollment period guidelines so make sure you still follow the Enrollment Period Time frames and avoid that late enrollment penalty.

Please take care.
For more information about COVD-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at or your local health department's website.

bottom of page